DESKTOP SUPPORT TECHNICIAN / IT HELPDESK

Workplace: Gdańsk, Poland
Reference Number: IT GDA
Full-time

Currently we are looking for a person to join us as an:

DESKTOP SUPPORT TECHNICIAN

Workplace: Gdańsk, Poland

CO-WORKERS ON THIS POSITION WILL BE RESPONSIBLE FOR

  • Providing 1st line support for QLOC team (through direct contact, phone, emails) in a dynamic environment of game testing,
  • Diagnosing and fixing problems concerning hardware (PCs, laptops, multifunctional printers etc.) and software,
  • Managing hardware (i.e. PCs, printers, network devices and other equipment) and software (installation, problem solving),
  • Purchasing and hardware management,
  • Preparing hardware for new employees,
  • Preparing reports for the supervisor,
  • Working closely with IT administrators as well as QA and DEV departments.

DESIRED SKILLS AND EXPERIENCE

  • Very good knowledge of computer hardware,
  • Very good knowledge of Microsoft Windows 7/8/10 operating systems and MS Office suite in terms of configuration and problem solving,
  • Knowledge of working in a domain environment,
  • Self-reliance, dilligence, meticulousness, responsibility and regularity at work,
  • Ability to work under time pressure,
  • Communication skills and ability to work in a team,
  • Openness and readiness for continuous learning and upskilling,
  • Good knowledge of English.

BONUS ADVANTAGES

  • Degree (or in progress) in Information Technology or related field of study,
  • Ability to solve problems with video games (PC, consoles),
  • Experience on a similar position.

WE OFFER

  • Full-time employment agreement or B2B contract,
  • Work in shifts from 7:00 to 23:00,
  • Constant contact with cutting edge technologies and hardware,
  • Opportunity to develop your qualifications by getting official Microsoft certificates,
  • Shared financing of Multisport card that grants access to multiple sports facilities, after the trial period,
  • Shared financing of private health-care in Enel-Med, after the trial period,
  • Work in a team of great guys!,
  • Work in a modern office building with a beautiful view on the city and the see (13. floor)
  • Great coffee, fresh juice, fruit and vegetable deliveries,
  • Free professional mental health support,
  • English or Japanese lessons.

If you are interested, please send your CV and cover letter to careers@q-loc.com. Please add your name, surname and „IT GDA” to the mail subject line. We kindly inform that we will contact only the selected candidates.

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